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Modern financial institutions need more than just voice calls—they require seamless integration of voice,video,messaging,and business tools.Unified communications(UC)architecture makes this possible,and Redstone’s framework is built to balance efficiency and security.
Core Architectural Principles
-High Availability:Active-active clusters and geo-redundancy ensure 99.99%uptime,with critical components(controllers,media servers)deployed redundantly.
-Layered Security:TLS 1.3 and SRTP encryption protect data in transit;encrypted storage(AES-256)secures recordings.Firewalls and intrusion detection block threats at the network edge.
-Scalability:A modular design(user,application,service layers)allows easy expansion—from 100 to 10,000+users—without redesigning the system.
-Interoperability:Standardized interfaces(RESTful APIs,LDAP)integrate with CRM,core banking systems,and HRM tools,enabling features like screen pop-ups for customer calls.
Deployment Framework
-Headquarters:NewLync 2.0 digital communication platform with unified management system(UMS)connects IP phones,video devices,and mobile extensions.
-Branches:REX 8000/1000 systems link to headquarters via SIP trunks,supporting local PSTN access and secure VPN connectivity.
-Service Outlets:Compact gateways(RGW48)enable basic voice services,with local survivability to maintain operations during outages.
This architecture streamlines workflows—for example,a relationship manager can start a voice call,switch to video,and share a document without leaving the UC interface—all while ensuring compliance with global regulations.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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