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Financial institutions worldwide are undergoing a profound transformation driven by technology,regulation,and evolving work patterns.Three key trends are leading this shift,with VoIP(Voice over Internet Protocol)emerging as a critical enabler.
First,the"digital-first,cloud-first"movement is accelerating.Gartner predicts that by 2027,over 60%of financial institutions will adopt private or hybrid cloud models for core operations.This migration places VoIP,IP-PBX,and UCaaS platforms at the heart of digital transformation,enabling flexible,scalable communication systems that integrate with cloud-based transactional tools.
Second,hybrid work is redefining infrastructure needs.According to Gartner’s 2023 UCaaS report,70%of enterprise users will prioritize collaboration tools and mobile devices over traditional telephony by 2026.Financial teams—whether in offices,remote locations,or branch networks—require seamless voice,video,and messaging integration,making VoIP’s mobility features indispensable.
Third,cybersecurity threats are escalating.Voice systems have become prime targets for attacks like SIP floods and call interception,pushing financial firms to adopt encrypted signaling(TLS/SRTP),hardened session border controllers(SBCs),and certifications such as ISO 27001 and PCI DSS.
To stay competitive,financial institutions must align their communication strategies with these trends.Modern VoIP solutions,like Redstone’s NewLync 2.0,address these needs by combining cloud compatibility,hybrid work support,and enterprise-grade security—ensuring they’re ready for the future of financial communications.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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