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Guest room phones are more than communication tools—they’re an extension of a hotel’s brand and a gateway to guest convenience.Redstone’s DECT(Digital Enhanced Cordless Telecommunications)phones reimagine this experience,offering wireless flexibility,custom branding,and features tailored to hotel guests.
Wireless freedom enhances guest convenience.Unlike corded phones,Redstone’s DECT phones(e.g.,REPM100,REHP-N/A3411)let guests move freely in their room while on calls—perfect for pacing during a work call or chatting while unpacking.A boutique hotel in Milan reported guests praising the“modern,hassle-free”phones in 90%of post-stay reviews.
Custom branding reinforces the hotel’s identity.DECT phones can be customized with the hotel’s logo on the handset,branded wallpapers on color screens,and pre-recorded welcome messages(e.g.,“Welcome to The Ocean Resort—press*for beach service”).A luxury resort in the Maldives used this to create a cohesive brand experience,from check-in to in-room amenities.
Hospitality-specific features simplify guest interactions.One-touch buttons let guests reach services instantly:“0”for front desk,“1”for housekeeping,“2”for room service.Some models include a dedicated“SOS”button for emergencies,connecting directly to security.A family hotel noted parents appreciated the SOS feature,increasing their sense of safety.
Long battery life ensures reliability.Redstone’s DECT phones last 12+hours on a single charge and come with charging docks that blend into room decor.Guests don’t need to worry about dead phones,and housekeeping can quickly swap batteries during turn-down service.A 300-room hotel in Bangkok reported zero“dead phone”complaints after switching to Redstone’s DECT models.
Integration with the hotel’s IP-PBX adds smart features.DECT phones sync with the PMS to display guest names(e.g.,“Good morning,Mr.Lee”)and support features like DND and wake-up calls.When a guest activates DND via their DECT phone,the system updates the PMS,alerting housekeeping to skip the room.
Durability stands up to hotel use.Redstone’s DECT phones are built with scratch-resistant screens and rugged casings,handling drops and daily use.A budget hotel with high guest turnover reported the phones lasting 3+years—double the lifespan of their previous corded models.
In summary,Redstone’s DECT phones transform guest room communication from a basic utility into a brand-building,convenience-boosting amenity.By combining wireless flexibility,customization,and durability,they enhance the guest experience—one call at a time.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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