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Redstone Hospitality Solutions:Trusted by Global Hotel Brands

Jul 23Source:Intelligent Browse: 1
Background

  In the competitive world of hospitality,choosing the right communication partner is critical.Hotels need solutions that are reliable,scalable,and tailored to their needs—and few deliver like Redstone.With a track record of partnering with global brands like Hilton,Marriott,and Dusit,Redstone’s hospitality solutions have proven their value across diverse properties,from luxury resorts to budget boutiques.


  Hilton Hotel’s upgrade exemplifies Redstone’s impact.The chain upgraded 500 rooms across 3 buildings with Redstone’s REX 8000 series,addressing high-floor signal issues and integrating legacy devices.The result?30%lower wiring costs,centralized management,and 120V high-voltage message indicators that worked with existing neon room phones.Guests praised the“seamless communication,”while staff noted easier cross-department coordination.


  Marriott GPO Adelaide prioritized cost-effective upgrades.The 400-room hotel wanted to replace its aging system with cloud VoIP but retain analog phones.Redstone’s RGW96 gateways made this possible,connecting legacy devices to the cloud.The transition took 48 hours with no service interruptions,and the hotel saved 30%on maintenance costs—all while improving call quality.


  Dusit D2 Melaka needed scalability for growth.The 296-room Malaysian hotel,part of Dusit International,required a system that could expand with future renovations.Redstone’s REX 500 IP-PBX,integrated with JDS middleware,delivered.It supported real-time communication between front desk,housekeeping,and guest services,with room to add 100+extensions later.The hotel’s GM noted,“Redstone grew with us,no headaches.”


  Red Sea Resort embraced all-IP for large-scale operations.The 600-room Egyptian resort,spread across 300 meters of beachfront,needed simplified wiring and PMS integration.Redstone’s REX 1000 IP-PBX with 700 extensions,all-IP room phones,and cloud-based configuration met the challenge.Wiring costs dropped by 40%,and staff used mobile extensions to coordinate across the sprawling property—critical for guest service.


  Suzhou International Conference Hotel needed reliability for events.The large-scale property hosts conferences with 500+attendees,requiring simultaneous wake-up calls and seamless Opera PMS integration.Redstone’s REX 8000 delivered,supporting 500-room wake-ups in 3 minutes and syncing with the PMS for accurate room status updates.Event planners praised the“flawless communication,”making it a top choice for conferences.


  W Hotel UAE chose Redstone for smart integration.The 160-room boutique hotel wanted to connect pre-purchased IP phones with its PMS.Redstone’s REX 200 IP-PBX,with built-in FXS ports for analog devices,integrated seamlessly.Staff used the web-based dashboard for easy management,while guests enjoyed features like DND and wake-up calls synced with their stay details.


  In conclusion,Redstone’s hospitality solutions earn trust through results:cost savings,reliability,and enhanced guest experiences.From global chains to local gems,hotels rely on Redstone to keep communication flowing—proving why it’s a leader in hospitality technology.


About Redstone

Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.


Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).


With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.


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