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Phone System Redundancy: Building Resilient Business Communications
Phone system downtime carries real costs: missed sales, frustrated customers, and operational disruption. Building redundancy into the communication platform reduces the frequency and impact of outages.
Platform Redundancy
Critical sites should deploy redundant PBX hardware with automatic failover. Redstone supports 1+1 configurations and redundant power supplies.
Network Path Redundancy
Dual internet connections, diverse carrier paths, and 4G LTE backup ensure voice connectivity survives a single link failure.
PSTN Backup
FXO gateways maintain traditional PSTN access for emergency and critical calls during internet outages.
Power Protection
UPS systems keep core voice equipment running during short power disruptions. For longer outages, generators or battery systems sized for the expected duration are needed.
Geographic Redundancy
Multi-site organizations can route calls through alternate locations when one site becomes unavailable.
Redstone designs redundancy architectures matched to each organization's uptime requirements and budget.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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