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POTS Replacement FAQ: Common Questions Answered
1. What devices does Redstone POTS replacement support?
Redstone's EGW50-LS POTS alternative is fully compatible with fire alarms, POS systems, call boxes, elevator alarms, and voice lines. Any legacy analog terminal can be connected and continue working, making it a versatile solution for organizations with diverse communication needs.
2. How does elevator alarm replacement work?
Redstone's solution uses a cellular elevator phone line that fulfills US elevator code requirements. The device features a built-in 4G module and redundancy power supply, suitable for both indoor and outdoor installation. Local failover automatically switches to PSTN when the internet is unavailable.
3. Can I keep my existing PBX?
Yes. The solution is compatible with Panasonic TDA100 analog-only PBX and works with Cisco, Avaya, and many other brands of equipment and systems. This allows for a smooth transition without requiring a complete system overhaul.
4. Is fire alarm compliance maintained?
Yes. The solution supports dual-path communication with primary via internet and secondary via cellular backup. This ensures reliable alarm signaling and maintains compliance with fire safety regulations.
5. How is fax functionality replaced?
Customers can transition to an online fax solution that allows sending faxes from virtually anywhere using any device. Cloud-based faxing eliminates the paper-based workflow cycle, saving time spent on scanning, faxing, and filing.
6. How much can I save?
Businesses can save significantly on monthly phone bills for PRI and analog lines. Complicated analog needs are addressed in one unified solution, reducing both service costs and maintenance expenses.
7. How are devices managed remotely?
Redstone UMS can support up to 10,000 devices with batch configuration and remote troubleshooting capabilities. This makes managing large deployments efficient and straightforward, even across multiple locations.
8. What happens if the internet goes down?
The system provides FXO module for internet failover, automatically switching to PSTN for outbound call ability when the internet connection is unavailable. This ensures critical communication remains operational during network outages.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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