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NEC PBX End of Life: Best Alternatives for Your Business
NEC Has Exited the On-Premises PBX Market
Effective April 15, 2024, NEC decided to cease the manufacturing of all on-premises Unified Communications (UC) solutions, including the SL2100, SV9100, SV9300, and SV9500 as of December 31, 2024. NEC will shift its global focus to the Univerge Blue cloud communication solution. This means existing NEC customers need to find reliable alternatives to ensure continued communication for their businesses.
Affected NEC Systems
The following NEC PBX systems are affected by the end-of-life announcement:
- NEC SL2100: Entry-level UC solution for small businesses
- NEC SV9100: Mid-range UC platform
- NEC SV9300: Enterprise-grade UC solution with dual CPU
- NEC SV9500: Large enterprise communication platform
What This Means for NEC Customers
Existing NEC customers may face several challenges during the transition:
- Disruption during the migration to new systems
- Learning curve associated with adapting to a new platform
- Narrowing of product options that limits customization
- Potential compatibility issues with existing hardware
Why Choose Redstone as Your NEC Alternative?
Redstone offers a comprehensive communication solution that addresses the needs of former NEC customers while providing additional capabilities and cost savings.
Cost Advantage
Redstone solutions are priced at approximately 1/3 of the equivalent configuration in the NEC UC series. This significant cost reduction allows businesses to upgrade their communication infrastructure without breaking the budget.
Deployment Flexibility
Unlike NEC, which is shifting entirely to cloud-based Univerge Blue, Redstone offers both on-premises and cloud deployment options. This flexibility allows businesses to choose the deployment model that best fits their security, compliance, and operational requirements.
Higher Capacity
Redstone stands out for its abundance of extensions. Compared to NEC's Net-Link, Redstone can connect up to 500 nodes through its advanced network management system, leveraging a multi-device networking protocol.
Superior Reliability
Dual power supplies and dual network ports are integral to improving system availability and stability. Double automated hot standby is one of the common features of disaster recovery mechanisms and is a key feature of Redstone. While the NEC SV9300 boasts dual CPU masters, it lacks the capability for remote disaster recovery, distinguishing Redstone's solution with its comprehensive resilience and remote failover capabilities.
Seamless Migration
The Redstone platform is designed for a smooth migration from existing NEC systems, ensuring minimal disruption and quick adaptation. With comprehensive support for analog and IP devices, the transition integrates seamlessly with your current infrastructure.
Unified Communications Suite
Redstone offers an extensive feature set that includes voice, video, messaging, and collaboration tools, all integrated into one cohesive platform. Conference calls and video calls can expand through NewLync up to 400 nodes.
Instant Messaging Functionality
Redstone's IM function supports text, pictures, emojis, voice messages, videos, documents, audio/video meetings, group chats, voice changer, and timed auto-delete messages.
Migration Path from NEC to Redstone
Redstone's renovation plan ensures "convenient construction and rapid migration," allowing businesses to swiftly upgrade their infrastructure with minimal disruption to operations. The process includes:
- Assessment of existing NEC equipment and configuration
- Compatibility verification for existing terminals
- Configuration mapping from NEC to Redstone
- Phased migration with parallel operation
- Training and support for administrators
Compatibility with Existing Equipment
Redstone solutions are compatible with Panasonic TDA100 analog-only PBX and work with Cisco, Avaya, and many other brands. The system supports various terminal types including analog phones, IP phones, and SIP devices, ensuring that existing investments in communication hardware are preserved.
Real-Time Equipment Monitoring
Redstone includes real-time tracking of equipment status, allowing for immediate visibility into system performance and potential issues. This feature enables proactive management and rapid response to any disruptions, ensuring optimal system operation and minimizing downtime.
Conclusion
With NEC exiting the on-premises PBX market, businesses need a reliable, cost-effective alternative that offers comparable or superior features. Redstone provides seamless migration, extensive feature sets, higher reliability with remote disaster recovery, and significant cost savings — making it the ideal choice for NEC customers looking to upgrade their communication infrastructure.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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