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Redstone REX 50 IP-PBX:Compact&Powerful for Small Business Growth

Sep 29Source:Intelligent Browse: 3
Background

  Small businesses in growth mode need an IP-PBX system that balances power and size—delivering enough capacity to support expanding teams while fitting into limited office space.The Redstone REX 50 IP-PBX is designed to meet this need,offering a compact yet powerful solution that grows with small businesses and supports their evolving communication demands.


  The REX 50’s compact design is perfect for small businesses with limited space.Measuring just 41x286x161 mm,it can fit on a desk,in a small server closet,or even under a counter—no need for dedicated rack space.This is a big advantage for small businesses operating in co-working spaces,small retail locations,or home-based offices.For example,a small marketing agency with 10 employees working in a co-working space can install the REX 50 on a shared desk,freeing up valuable room for team collaboration.


  Despite its small size,the REX 50 is powerful enough to support growing small businesses.It supports up to 140 users,with 128 IP extensions and 140 IP trunks.This capacity is ideal for small businesses that are hiring new employees or expanding into new markets.For example,a local e-commerce business that grows from 20 to 100 employees can use the REX 50 to connect all staff,enabling free internal calls and centralized communication management.The system also supports up to 30 concurrent calls,ensuring smooth communication even during peak hours—such as holiday sales or product launches.


  Flexible connectivity options make the REX 50 suitable for small businesses transitioning from analog to IP communication.It includes 12 FXS/FXO ports,allowing connection to analog devices like traditional phones,fax machines,or credit card terminals.For example,a small retail store can use FXS ports to connect cash register phones for processing payments and FXO ports to connect to PSTN lines for emergency calls,while using IP extensions for office staff.This flexibility ensures small businesses don’t have to replace existing analog equipment immediately,reducing upfront costs.


  Low power consumption is another benefit of the REX 50,helping small businesses save on energy bills.The system uses just 18W of power—significantly less than larger IP-PBX systems.Over time,this adds up to substantial savings,which is important for small businesses with tight budgets.For example,a small caféthat operates 12 hours a day can use the REX 50 to manage calls for reservations and deliveries,with low energy costs that don’t eat into profit margins.


  Integration with Redstone’s NewLync app supports small businesses with remote or hybrid workers.The app turns smartphones and tablets into mobile extensions,allowing remote employees to make/receive work calls,join video conferences,and access voicemail from anywhere.For example,a small consulting firm with a remote accountant can use the NewLync app to include the accountant in team meetings and ensure they can make/receive client calls using their work number.This flexibility supports modern work models and helps small businesses attract top talent,regardless of location.


  Easy management is a key feature of the REX 50,particularly for small businesses with no dedicated IT staff.The system has a user-friendly web-based interface that allows business owners or office managers to add new users,set up voicemail,and configure call forwarding—no technical expertise required.Redstone also offers support for the REX 50,so small businesses can get help with setup or troubleshooting if needed.Additionally,the system supports multi-brand IP phone plug-and-play,meaning small businesses can use affordable IP phones from brands like Grandstream or Cisco without compatibility issues.


  Security features protect small businesses’communication and customer data.The REX 50 uses Linux,a stable and secure operating system,reducing the risk of cyber threats.It also supports basic encryption for voice calls,ensuring that sensitive conversations(e.g.,client discussions,financial planning)remain confidential.For small businesses handling customer data—such as a local salon storing client contact information—this security is essential for building trust with customers.


  Call recording is an optional feature of the REX 50,useful for small businesses that need to document customer interactions or train employees.Recorded calls can be stored locally on the system or in the cloud,with access restricted to authorized staff.For example,a small customer support team can use call recordings to train new agents on how to handle common customer inquiries,improving service quality and consistency.


  In summary,the Redstone REX 50 IP-PBX is a compact,powerful,and cost-effective solution for growing small businesses.Its small size,flexible connectivity,low power consumption,and easy management make it ideal for small businesses looking to enhance communication while supporting growth.For small businesses that need a system that fits their space and budget,the REX 50 delivers the power and functionality required.


About Redstone

Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.


Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).


With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.


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