Current Location ：
Communication costs are an important part of hotel operating costs.Traditional analog communication systems impose a heavy burden on hotels due to complex wiring,high long-distance call fees,and high operation and maintenance costs.By connecting IP networks and traditional terminals,a VoIP Gateway can help hotels reduce communication costs in multiple dimensions.Many hotels have achieved a reduction of more than 30%in communication costs after deployment.The following uses practical cases served by Redstone to explain the cost optimization capabilities of VoIP Gateways in detail.
1.Reducing Wiring Costs and Avoiding Large-Scale Renovation
Traditional hotel communication systems rely on a large number of physical lines to connect various terminals.A comprehensive upgrade requires re-laying lines,which is costly.A VoIP Gateway can be directly connected to the hotel's existing local area network(LAN),and voice signals can be transmitted using the existing network wiring without laying additional dedicated telephone lines.For example,during the upgrade of the Shenzhen Guanlan Shanshui Hotel,Redstone RGW Series VoIP Gateways were used to connect the analog phones in the guest rooms and front desk to the IP-PBX system through the existing LAN,saving approximately 200,000 yuan in costs just by eliminating the need for re-wiring.For newly built hotels,the IP architecture supported by VoIP Gateways can also reduce the complexity of initial wiring planning and lower construction costs.
2.Reducing Long-Distance Call Fees and Saving Expenses with IP Networks
Traditional long-distance calls from hotel guest rooms are made through PSTN lines,with fees charged per minute.International long-distance calls,in particular,are very expensive,which not only increases the consumption burden on guests but also may affect the hotel's reputation due to guests'dissatisfaction with the fees.A VoIP Gateway supports converting long-distance calls into IP data packet transmission and accessing Internet telephony service providers through SIP trunks,significantly reducing long-distance call costs.For example,after the W Hotel in the UAE(with 160 rooms)deployed the Redstone REX 200 IP-PBX and supporting VoIP Gateways,the cost of international long-distance calls dropped from the original 1.2 yuan per minute to 0.1 yuan per minute,saving approximately 5,000 yuan per month just in long-distance call fees.At the same time,the hotel provides guests with free local IP calls,which has improved guest satisfaction and indirectly promoted repeat bookings.
3.Simplifying the Operation and Maintenance Process and Reducing Labor Costs
Traditional analog communication systems require manual troubleshooting and terminal parameter configuration,resulting in low operation and maintenance efficiency and high labor costs.A VoIP Gateway supports remote management and automated operation and maintenance,which can significantly reduce the workload of IT staff.For example,the Red Sea Resort Hotel in Egypt(with 600 rooms)deployed Redstone RGW 96 VoIP Gateways and implemented remote monitoring and batch configuration through the Redstone UMS platform:
-IT staff can view the operating status of all gateways in the cloud and quickly locate problems when faults occur.
-When activating phone services for new guest rooms,there is no need for on-site operations;instead,configuration templates can be pushed through the UMS platform.
According to the hotel's statistics,the operation and maintenance labor cost was reduced from 2 full-time IT staff to 1,saving approximately 140,000 yuan in labor costs per year(calculated based on the average industry salary).
4.Extending the Equipment Lifecycle and Reducing Hardware Replacement Costs
Hotel communication equipment has a low replacement frequency.If all existing analog phones need to be replaced during an upgrade,it will cause resource waste.A VoIP Gateway supports connecting to traditional analog phones,enabling an upgrade to IP communication without replacing existing terminals,thus extending the equipment lifecycle.For example,during the upgrade of the Dusit D2 Hotel in Melaka,Malaysia,the original analog phones were connected through Redstone RGW Gateways,and only the core IP-PBX equipment was replaced,saving approximately 80%of the terminal replacement costs.At the same time,the modular design of Redstone Gateways supports subsequent expansion.When the hotel adds guest rooms later,only the gateway ports need to be expanded without replacing the entire machine,further reducing long-term hardware investment.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
For more information about Redstone, You can follow us on Facebook, Linkedin, and Youtube to be the first to get the latest news.
