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For financial institutions,communication downtime isn’t just inconvenient—it can lead to missed transactions,regulatory penalties,and damaged trust.High availability(HA)design is the solution,and modern VoIP systems like Redstone’s NewLync 2.0 offer layered mechanisms to ensure continuity.
Local Active-Active Deployment
This model uses two identical NewLync 2.0 systems operating simultaneously,with real-time configuration synchronization.Endpoints connect via primary and secondary IPs,and if one system fails,the other instantly takes over—no manual intervention needed.This setup is ideal for headquarters or large branches,supporting 24/7 operations.
Geo-Redundant Active-Active Deployment
For global institutions,geo-redundant systems(e.g.,one in New York,one in London)mirror each other across regions.Data syncs in real time,and if a regional outage occurs,the backup site assumes full service.This design meets"in-country data storage"regulations while eliminating single points of failure.
Local Survivability Gateways
Branch offices can deploy Redstone’s EGW50 gateway,which takes over call control if the central server or network link fails.It connects to local PSTN lines,enabling basic voice services(calls,faxes,conferences)until connectivity is restored.This is critical for maintaining service in remote or high-risk areas.
Redundancy and Failover
Key components—from media servers to power supplies—use hot-standby setups.Load balancing distributes traffic evenly,preventing overload,while power failover switches analog devices to PSTN during outages.Together,these features ensure annual downtime is kept under 3 minutes—meeting the strictest financial service level agreements(SLAs).
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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