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Enterprise businesses face unique communication challenges:managing thousands of users across multiple locations,ensuring secure calls for sensitive data,and integrating with complex CRM and ERP systems.Redstone’s enterprise business telephone systems are engineered to meet these demands,offering scalable,secure,and feature-rich solutions that keep global teams connected.
Scalability is a defining feature.Redstone’s REX 8000 IP-PBX supports up to 10,000 users,making it ideal for multinational corporations,large hotel chains,and manufacturing giants.It uses a modular design,so businesses can add ports,extensions,or features(like video conferencing)as they grow—no need for costly system overhauls.A global retail chain with 50,000 employees across 30 countries uses the REX 8000 to manage calls,ensuring consistent service from Tokyo to Toronto.
Security is non-negotiable for enterprises.Redstone’s enterprise systems include end-to-end encryption for calls,secure APIs for integrations,and multi-layered access controls.This protects sensitive conversations—whether a CFO discussing quarterly results or a healthcare team coordinating patient care—from interception.A financial services firm in New York uses Redstone’s encryption features to comply with SEC regulations,avoiding fines and maintaining client trust.
Redundancy ensures 99.99%uptime.Enterprise systems like the REX 8000 feature dual servers,backup power supplies,and cross-region disaster recovery.If a primary data center fails,calls automatically reroute to a secondary site,preventing disruptions.A pharmaceutical company relied on this during a server outage,ensuring its 24/7 customer support line stayed operational to assist hospitals and pharmacies.
Integration with enterprise tools drives efficiency.Redstone’s systems connect with SAP,Oracle,Salesforce,and other ERP/CRM platforms,automating workflows like call logging and ticket creation.A 5,000-person tech company uses this integration to link customer calls to support tickets,reducing resolution time by 30%as agents access issue histories instantly.
Centralized management simplifies oversight.Redstone’s Unified Management System(UMS)lets IT teams monitor all devices,users,and calls from a single dashboard.They can troubleshoot issues,update software,or adjust call routing across all locations—without on-site visits.A hotel chain’s IT team in Dubai reduced maintenance costs by 60%using UMS to manage 100+properties remotely.
Advanced features support global collaboration.Redstone’s enterprise systems include multi-language IVR,international call routing,and video conferencing for 400+participants.A car manufacturer uses these to host global design meetings,with engineers in Germany,the US,and China collaborating in real time—cutting product development time by 15%.
In summary,Redstone’s enterprise business telephone systems are the backbone of global communication.By combining scalability,security,and integration,they ensure large organizations communicate efficiently,securely,and consistently—no matter how far their teams are spread.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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