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In today’s fast-paced business world,effective communication is non-negotiable.Whether you’re a small retail store coordinating daily operations or a global enterprise managing cross-border teams,the right business telephone system can streamline workflows,enhance customer service,and reduce costs.Redstone’s business telephone systems are designed to meet these diverse needs,offering a range of solutions from VoIP-based setups to hybrid on-premise/cloud systems.
At the core of Redstone’s offerings is flexibility.For small businesses,the REX 200 IP-PBX provides essential features—call forwarding,voicemail,and conference calling—without unnecessary complexity.It supports up to 200 users,making it ideal for startups or local offices.A 15-person marketing agency in Toronto reported a 40%reduction in missed calls after switching to the REX 200,thanks to features like mobile extensions that let staff answer calls on the go.
Large enterprises benefit from the REX 8000,a robust system built for 10,000+users.It includes advanced features like redundant servers,disaster recovery,and seamless integration with CRM tools,ensuring uninterrupted communication even during peak hours.A multinational hotel chain uses the REX 8000 across 50+properties,enabling centralized management of calls,wake-up services,and guest requests—all from a single dashboard.
VoIP technology is a cornerstone of Redstone’s business telephone systems,replacing traditional analog lines with internet-based calls.This reduces telecom costs by 30-50%while enabling features like video conferencing and instant messaging via the NewLync 2.0 platform.A 200-person tech company cut its monthly phone bills by$2,000 after adopting Redstone’s VoIP solution,with employees praising the clarity of video calls for remote meetings.
Integration is another key strength.Redstone’s business telephone systems sync with popular tools like Salesforce,Opera PMS,and Zendesk,automating workflows and reducing manual data entry.For example,a retail chain’s customer service team now sees caller profiles(purchase history,returns)pop up on their screens when a customer calls,allowing for personalized interactions that boost satisfaction by 25%.
Reliability is ensured through redundancy.Systems like the REX 500 and REX 1000 feature dual power supplies,backup servers,and PSTN fallback,so calls continue even during internet outages.A healthcare clinic in Sydney relied on this during a storm,maintaining critical communication with patients and emergency services.
In summary,Redstone’s business telephone systems adapt to your business size and industry,offering the features you need without the bloat.Whether you’re a small team or a global enterprise,these systems transform communication from a basic utility into a strategic asset—driving efficiency,customer loyalty,and growth.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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