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Legacy business phone systems—bulky PBX boxes,analog lines,and limited features—are holding businesses back.They’re expensive to maintain,hard to scale,and can’t support modern tools like mobile extensions or video conferencing.But upgrading feels risky:Will it disrupt operations?Will you have to replace all your phones?Redstone makes legacy system upgrades seamless,minimizing downtime and maximizing value.
Redstone’s upgrade process prioritizes continuity.Instead of ripping and replacing,they integrate new IP-PBX systems(like the REX series)with your existing phones,gateways,and wiring.For example,a 100-person office with old NEC analog phones can connect them to a Redstone RGW 96 gateway,retaining hardware while accessing VoIP features.This reduced upgrade costs by 50%for a law firm in Boston,which avoided buying 80 new phones.
Minimal downtime is guaranteed.Redstone’s team plans upgrades during off-hours(evenings,weekends)and uses temporary failover systems to keep calls flowing during transition.A 200-person retail headquarters completed their upgrade in 4 hours over a Saturday,with zero disruption to Monday’s operations.Post-upgrade testing ensures all features work—call forwarding,voicemail,conference calls—before employees return.
Legacy data migration preserves history.Redstone transfers voicemails,call logs,and contact lists from your old system to the new one,so employees don’t lose critical information.A healthcare clinic migrating from an Avaya system praised this,as patient call histories remained accessible for follow-up care.
Modern features transform communication.Upgrading unlocks tools like mobile extensions(via NewLync 2.0),letting employees take calls on smartphones;video conferencing for remote teams;and AI-powered call routing.A manufacturing company reported a 35%increase in cross-department collaboration after adding video calls,as plant floor teams connected easily with office staff.
Scalability future-proofs your investment.Redstone’s REX series IP-PBX systems scale from 10 to 10,000 users,so your new system grows with your business.A startup that upgraded to a REX 200(for 20 users)plans to add 50 more employees next year—no hardware overhaul needed,just a software update.
Cost savings justify the upgrade.Legacy systems require expensive technician visits for repairs and upgrades.Redstone’s cloud-managed systems reduce maintenance costs by 60%,with remote troubleshooting and automatic updates.A 50-person non-profit cut annual phone maintenance from$8,000 to$3,000 after upgrading.
In summary,upgrading your legacy business phone system with Redstone isn’t just about replacing old technology—it’s about unlocking growth.With seamless transitions,preserved data,and modern features,you get a system that supports how your business communicates today*and*tomorrow.Don’t let legacy systems hold you back—upgrade and thrive.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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