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Cloud vs.On-Premise Business Phone System:Which Fits Your Needs?

Jul 24Source:Intelligent Browse: 8
Background

  Choosing between a cloud and on-premise business phone system is a critical decision for any organization.Cloud systems promise flexibility and lower upfront costs,while on-premise systems offer control and security.The truth?The best choice often depends on your business size,needs,and growth plans.Redstone’s hybrid business phone systems bridge the gap,combining the strengths of both models to deliver a tailored solution.


  Cloud business phone systems are ideal for businesses prioritizing flexibility.Redstone’s cloud-based NewLync 2.0 platform requires no on-site hardware—just an internet connection.This reduces upfront costs by 60%compared to on-premise setups,making it perfect for startups or remote teams.A 50-person tech company with employees in 3 states uses Redstone’s cloud system to keep everyone connected,with monthly costs scaling up or down as team size changes.Features like instant messaging,video conferencing,and mobile extensions come built-in,supporting modern collaboration.


  On-premise business phone systems shine for businesses needing control.Redstone’s REX series IP-PBX(e.g.,REX 500,REX 1000)is installed on-site,giving IT teams full oversight of call routing,data storage,and system updates.This is critical for industries with strict compliance needs,like healthcare or finance.A 100-person medical clinic uses an on-premise REX 1000 to ensure patient calls and data stay secure,with encryption and local storage meeting HIPAA requirements.


  Hybrid systems offer the best of both worlds.Redstone’s on-premise+cloud solution pairs a local REX IP-PBX with cloud-based tools like NewLync 2.0.Core calls run on-site for reliability,while cloud features(e.g.,video conferencing,global dialing)add flexibility.A 200-person manufacturing company uses this setup:factory floor phones connect to an on-premise REX 8000 for uninterrupted service,while remote sales teams use cloud mobile extensions to stay connected.


  Cost is a key differentiator.Cloud systems have lower upfront costs but higher long-term subscription fees.On-premise systems require more initial investment but lower ongoing costs.Redstone’s hybrid model lets businesses pay for on-premise hardware once and add cloud features as needed,balancing short-term and long-term budgets.A mid-sized law firm reported saving 30%over 5 years by starting with an on-premise core and adding cloud tools gradually.


  Scalability varies by model.Cloud systems scale instantly—add 100 users with a few clicks.On-premise systems require hardware upgrades for large growth,though Redstone’s modular REX series makes this affordable.A retail chain expanding from 5 to 50 stores used Redstone’s hybrid system:on-premise PBXs at each location connect via the cloud,ensuring consistent service without overspending on initial hardware.


  In conclusion,there’s no one-size-fits-all answer—but Redstone’s business phone systems adapt to your needs.Whether you choose cloud,on-premise,or hybrid,you get a solution that grows with your business,keeps costs in check,and supports seamless communication.


About Redstone

Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.


Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).


With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.


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