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Small Business Phone System:Redstone’s Affordable and Scalable Solutions

Jul 24Source:Intelligent Browse: 9
Background

  For small businesses,a reliable phone system isn’t a luxury—it’s the backbone of customer service,team collaboration,and daily operations.But many small businesses struggle to find a solution that balances cost,functionality,and scalability.Redstone’s small business phone systems solve this,offering tailored VoIP and IP-PBX solutions designed for teams of 10 to 50 employees.


  At the core of Redstone’s small business offerings is the REX 200 IP-PBX,a compact yet powerful system that handles all essential business phone needs:voice calls,call forwarding,voicemail,and conference calling.Unlike clunky traditional PBX systems,the REX 200 requires minimal hardware,fitting easily in small office spaces and reducing setup costs by up to 40%.A 15-person marketing agency in Chicago reported saving$2,000 in initial setup compared to their previous analog system.


  Affordability is a key advantage.Redstone’s small business phone systems use VoIP technology,which routes calls over the internet instead of traditional phone lines—slashing monthly telecom bills by 30-50%.For example,a local caféwith 8 employees cut their monthly phone costs from$150 to$70 after switching to Redstone’s RGW 48 gateway,which connects existing analog phones to a VoIP network.


  Scalability ensures the system grows with your business.Adding new employees or extensions is as simple as plugging in a new IP phone and configuring it via Redstone’s user-friendly dashboard—no need for expensive technician visits.A startup that expanded from 10 to 30 employees in 6 months used this feature to add 20 new lines without disrupting service,avoiding the downtime that plagues traditional systems.


  Essential features for small teams include mobile extensions,letting employees take work calls on their smartphones.Using Redstone’s NewLync 2.0 app,a remote sales rep can answer office calls while visiting clients,ensuring no lead goes unanswered.A small consulting firm reported a 25%increase in client response rates after adopting mobile extensions,as staff stayed connected even when off-site.


  Integration with basic business tools simplifies workflows.Redstone’s small business phone systems sync with popular CRM software(like Salesforce)to log calls automatically,so team members spend less time updating records and more time serving customers.A 20-person retail business used this integration to track customer inquiries,reducing follow-up time by 15 minutes per call.


  Reliability matters for small businesses,too.Redstone’s systems include backup power options and PSTN fallback,ensuring calls keep flowing during internet outages.A local bookstore relied on this during a storm,maintaining phone service to process delivery orders and avoid lost sales.


  In summary,Redstone’s small business phone systems prove that“small”doesn’t mean“limited.”By combining affordability,scalability,and essential features,they empower small teams to communicate like larger enterprises—without the enterprise price tag.For growing businesses,this isn’t just a phone system—it’s a tool for success.


About Redstone

Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.


Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).


With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.


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