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Hotels rarely stay the same size.A 50-room boutique may expand to 200 rooms;a successful resort might add a second tower,hitting 1,000 rooms.Their communication systems need to grow with them—without costly overhauls or service disruptions.Redstone’s scalable solutions make this possible,offering a clear path from small to large properties.
For 50–200 room hotels:Redstone’s REX 200 IP-PBX and RGW 48 gateway provide the perfect foundation.These compact systems handle basic needs(voice calls,wake-up services,PMS integration)and cost a fraction of larger setups.A 70-room hotel in Austin started with this combo,then added a second RGW 48 when expanding to 150 rooms—no new IP-PBX needed.
For 200–1,000 room properties:Upgrade to the REX 500 or REX 1000 IP-PBX,which support more extensions and higher call volumes.Add RGW 96 gateways to handle more analog phones,and integrate NewLync 2.0 for staff collaboration.A beach resort that grew from 300 to 800 rooms used this approach,scaling in weeks without disrupting guests.
For 1,000+room mega-resorts:The REX 8000 IP-PBX takes over,supporting up to 10,000 rooms with ease.Pair it with DGW 100 digital trunk gateways for high-volume calls and EGW50 survivability gateways for redundancy.A 5,000-room resort in Dubai used this setup to manage 10,000+daily calls across 10 buildings,with room to grow.
Cloud integration simplifies multi-phase growth.Hotels can start with on-premise systems(REX 200)and add cloud services(NewLync SaaS)as they expand,avoiding upfront overspending.A chain growing from 5 to 50 properties used this hybrid approach,keeping costs low in early stages and adding cloud scalability later.
Modular design avoids waste.Redstone’s systems let hotels add components(ports,gateways,features)as needed,so they never pay for unused capacity.A hotel that planned to expand from 100 to 500 rooms bought a REX 500 but only activated 100 licenses initially,upgrading incrementally as rooms were added.
Consistent features ensure service continuity.Whether a hotel has 50 or 10,000 rooms,guests and staff access the same features:AI Telephone Butler,mobile extensions,wake-up calls.This consistency builds familiarity—staff trained on a REX 200 can operate a REX 8000 with minimal training.
In summary,Redstone’s scalable solutions take the stress out of hotel growth.By offering a clear,modular path from small to large,they ensure communication systems keep up with expansion—without breaking the bank or disrupting service.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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