Current Location ：
For conference hotels,a missed wake-up call isn’t just a guest annoyance—it can derail an entire event.Imagine 500 attendees missing a keynote because their alarms failed:unhappy clients,lost business,and a damaged reputation.Redstone’s wake-up call systems are designed to prevent this,offering ironclad reliability for hotels hosting large groups.
Redstone’s Attendant Console is built for scale,supporting 500+simultaneous wake-up calls—critical for convention centers and event-focused properties.Operators schedule calls in batches,set custom ring counts(e.g.,5 rings for deep sleepers),and choose languages to match attendees’preferences.A conference hotel in Chicago hosting a 3,000-person tech summit used this feature to deliver 1,200 on-time wake-ups,with zero errors.
Redundancy ensures no call falls through the cracks.If the primary server handling wake-up calls fails,the system automatically switches to a backup—so even during technical glitches,calls go out as scheduled.A hotel in Las Vegas tested this during a server reboot;all 300 scheduled wake-up calls still went out,impressing the event planner.
Integration with event management tools adds precision.Redstone’s system syncs with conference software to pull attendee lists,room numbers,and wake-up times—eliminating manual data entry.For a medical conference with 800 attendees,this integration cut scheduling time from 4 hours to 20 minutes,with zero typos.
Alert systems catch missed calls fast.If a guest doesn’t answer after 3 rings,the console alerts the front desk and housekeeping—triggering a manual check.At a business conference,this feature ensured a keynote speaker(who slept through the call)was woken by housekeeping,saving the event from a 30-minute delay.
Customization caters to event needs.Hotels can add event-specific messages to wake-up calls,e.g.,“Good morning—today’s keynote starts at 8 AM in Ballroom A.Breakfast is served until 7:30.”A hotel hosting a marathon added,“Don’t forget your race bib—pickup is in the lobby,”increasing attendee satisfaction by 18%.
In conclusion,Redstone’s wake-up call systems are a conference hotel’s secret weapon.By combining scalability,reliability,and integration,they ensure events run on time—protecting client relationships and driving repeat business.For hotels in the events space,this isn’t just a feature—it’s a necessity.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
For more information about Redstone, You can follow us on Facebook, Linkedin, and Youtube to be the first to get the latest news.
