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In a hotel,clear,timely communication can make all the difference—whether it’s alerting guests to a fire,paging a lost child,or announcing daily events.Redstone’s hotel broadcast systems,built into its IP-PBX ecosystem,offer a versatile solution for internal and guest-facing communication,ensuring messages reach the right people at the right time.
Hotel broadcast systems by Redstone are designed for flexibility,supporting four core functions that cater to diverse hospitality needs.Emergency broadcasts are non-negotiable:the front desk can trigger pre-recorded fire alarms with one click,and analog room phones automatically play the alert when lifted.Floor-specific SIP speakers ensure messages like“Evacuate to the lobby”reach guests in targeted areas,critical for safety compliance.A beach resort in Egypt using Redstone’s system credited it with a smooth evacuation during a minor fire,with zero injuries.
Paging broadcasts simplify daily operations.Staff can dial a group number to announce lost items(“A black wallet found in the lobby”)or service reminders(“Breakfast ends at 10 AM”).Unlike traditional paging systems that require on-site presence,Redstone’s solution lets staff initiate broadcasts from any phone—whether they’re in housekeeping,the kitchen,or off-site.This reduced response time for lost items by 40%at a 300-room city hotel.
Scheduled broadcasts add convenience for guests and staff.Hotels can program automated messages,such as morning wake-up reminders,evening turndown notifications,or background music during meal times.A boutique hotel in Dubai used Redstone’s system to play cultural music in lobbies during peak hours,enhancing ambiance without staff effort.
Instant broadcasts address urgent,unplanned needs—like notifying guests of a delayed shuttle or a temporarily closed pool.Staff dial a quick code to transmit live messages,ensuring information spreads fast.During a storm that disrupted a hotel’s power,staff used instant broadcasts to inform guests of backup generator status,calming concerns.
Redstone’s broadcast systems are scalable,supporting up to 20 groups with 40–60 extensions each.This makes them suitable for small hotels(using a single group for all areas)and large resorts(with separate groups for lobbies,floors,and amenities).The system integrates with SIP-based devices—speakers,servers,even staff phones—so no additional hardware is needed.
Integration with the hotel’s IP-PBX ensures reliability.Broadcasts use the same network as voice calls,avoiding signal interference.Redstone’s dual-network redundancy means broadcasts continue even if one network fails,critical for emergencies.The Unified Management System(UMS)lets IT teams monitor broadcast activity,schedule messages,and troubleshoot issues remotely—saving maintenance time.
Guest experiences are enhanced through thoughtful broadcasting.Messages are available in multiple languages,catering to international travelers,and volume controls prevent disruptions.For example,a family-friendly resort uses low-volume paging in kids’areas to avoid startling young guests.
In conclusion,Redstone’s hotel broadcast systems are more than communication tools—they’re essential for safety,efficiency,and guest satisfaction.By combining versatility,scalability,and integration,they ensure hotels stay connected,no matter the situation.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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