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Redstone for Professional Services: Accountants, Consultants, and Agencies
Professional services firms live and die by client communication. Missed intake calls, poor audio, and unprofessional routing directly impact revenue and reputation.
Client-First Call Handling
Auto-attendants should route callers quickly to the right professional or practice area. Direct inward dialing gives clients a direct path to their contact. After-hours routing ensures urgent matters reach the on-call person.
Confidentiality and Control
On-premise deployment keeps client call data within the firm's environment. Where compliance demands it, call recording can be deployed with strict access controls.
Multi-Office Networks
Firms with multiple offices operate as one system with free inter-office calling, shared directories, and centralized administration.
Remote Professionals
Softphones and mobile extensions keep consultants and partners reachable whether they are at client sites, home offices, or traveling.
Redstone provides phone systems designed for the responsiveness and confidentiality demands of professional services.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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