On-Premises vs Hosted PBX: Which Deployment Model Is Right for You?
Choosing where your phone system lives is as important as choosing the platform. On-premises, hosted, and hybrid deployments each offer distinct advantages, and the right choice depends on your IT capacity, compliance needs, and network reliability.
On-Premises PBX
The phone server sits in your facility. You control updates, data location, and integration. This model suits organizations with on-site IT staff, compliance requirements, or unreliable internet connectivity. Redstone REX IP-PBX systems are designed for this deployment.
Hosted PBX
The provider manages the platform in the cloud. Users connect via internet. This model suits organizations without IT staff or with rapidly changing headcount. It trades control for convenience and converts capital expense to operating expense.
Hybrid PBX
Hybrid deployments combine an on-site core with cloud extensions for remote workers or branch offices. This model gives headquarters control while extending capabilities to distributed staff. Redstone supports hybrid architectures natively.
Decision Factors
Consider data residency, internet reliability, internal IT skills, integration requirements, and total cost over the expected platform lifetime. Redstone helps organizations evaluate these factors and choose the deployment model that matches their operational reality.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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