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IP Phones for Business: What to Look For When Buying Endpoints
The phone endpoint is where users experience the system. A poor endpoint choice can make an otherwise excellent PBX feel cheap and unreliable. Business IP phones should be evaluated on durability, audio quality, and feature fit rather than price alone.
Audio Quality
HD voice, full-duplex speakerphone, echo cancellation, and noise suppression make long calls bearable and conference calls intelligible.
Programmable Keys
Reception and administrative staff need one-touch transfer, line appearance, and busy lamp fields. Knowledge workers need fewer keys but reliable headset support.
Power Over Ethernet
PoE simplifies installation by carrying power and data over one cable. Ensure switches support PoE before selecting endpoints that rely on it.
Auto-Provisioning
Manual phone configuration is error-prone and time-consuming. Redstone NRP phones auto-provision from REX IP-PBX systems, reducing rollout effort.
Right Endpoint for the Role
Match endpoint capability to user needs. Common areas need simple phones; executives need premium audio and video-ready models; warehouses need rugged devices.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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