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VoIP Headset Selection Guide for Business Communication
For employees who spend significant time on calls, headsets are essential productivity tools. Quality headsets improve call clarity, reduce background noise, enable hands-free computer use during calls, and prevent neck strain.
Audio Quality Considerations
Wideband audio support ensures headsets capture and reproduce the full voice frequency range. Noise-canceling microphones filter out background noise. Binaural headsets provide better audio focus in noisy environments, while monaural headsets allow awareness of surrounding office activity.
Wired vs Wireless
Wired headsets connect through USB or quick-disconnect cables with unlimited talk time and consistent audio quality. Wireless headsets use DECT, Bluetooth, or USB dongle connections. DECT models offer the longest range and don't compete with WiFi interference.
Comfort for Extended Use
For all-day users, comfort is as important as audio quality. Lightweight headsets reduce head and neck fatigue. Consider ear cup size and design based on work environment.
Built-in Call Controls
Headsets with built-in call controls enable users to answer, end, mute, and adjust volume without touching their phone or computer. Redstone IP-PBX supports standard SIP softphones that work with most business headsets.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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