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Cloud vs On-Premise Phone Systems: Making the Right Choice
Understanding Deployment Models
On-premise phone systems are installed and maintained at the business location. Cloud phone systems are hosted by providers and accessed via internet connection. Each model offers distinct advantages depending on business needs.
Cost Structure Differences
On-premise systems require upfront hardware investment and ongoing maintenance costs. Cloud systems operate on subscription models with predictable monthly fees. Cloud deployment reduces initial capital expenditure significantly.
Maintenance and Support
On-premise systems require internal IT resources for maintenance, updates, and troubleshooting. Cloud providers handle maintenance remotely, reducing the burden on internal teams. This is particularly valuable for smaller organizations.
Scalability Comparison
Cloud systems scale easily by adding or removing user licenses. Changes take effect almost immediately. On-premise systems may require hardware additions for significant growth, involving procurement and installation time.
Customization and Control
On-premise systems offer deeper customization options and complete control over configuration. Organizations with unique requirements may prefer this flexibility. Cloud systems provide standard features with limited customization.
Reliability Factors
Cloud systems depend on internet connectivity but offer geographic redundancy. On-premise systems function during internet outages but are vulnerable to local power failures and equipment malfunctions. Both models can achieve high reliability with proper planning.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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