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Managing communication across multiple locations—whether they are across the city or across the globe—presents a unique set of challenges.Often,each branch operates like an island,with its own separate phone system and high costs for calling between offices.This fragmentation leads to communication silos and unnecessary expenses.
Unifying the Network
The goal for any multi-site business should be a Unified Communication System.By linking the IP-PBX systems of each branch over the internet,the entire company can behave as if they are in the same building.This is often referred to as"Multi-site Networking."
The End of Internal Call Charges
The most immediate benefit is the elimination of inter-branch call costs.Once your offices are connected via Redstone gateways or PBXs,calling a colleague in the London office from the New York office is just like calling someone in the next cubicle.You simply dial their 3-digit or 4-digit extension.These calls travel over your data network,meaning they are completely free.
Centralized Management and Reception
With a unified system,you can centralize your reception services.For example,a single receptionist at the main headquarters can answer calls for all five branches.They can see who is available at any location and transfer calls seamlessly.This reduces the need for a dedicated receptionist at every small branch,significantly lowering operational overhead.
Disaster Recovery and Flexibility
A connected network also provides a safety net.If one office experiences a local power outage or internet failure,calls can be automatically rerouted to another branch.This ensures that your customers can always reach someone,maintaining business continuity regardless of local issues.
Conclusion
Don't let physical distance hinder your company's collaboration.By integrating your branches into a single,cohesive VoIP network,you can slash costs,improve teamwork,and provide a better experience for your customers.Redstone’s solutions are designed to bridge the gap between your locations effortlessly.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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