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Have you ever wondered how small,3-person agencies manage to sound so professional on the phone?They don't have a giant IT team;they just use the right tools.Here are the 3 secrets they use to stay ahead.
Secret 1:Separate Work and Life
Successful owners never give out their personal mobile numbers.They use a Redstone business extension on their mobile app.This allows them to see when a call is for"Work"versus"Personal."When they are off the clock,the system handles the calls professionally.
Secret 2:Automation is the Best Employee
Small offices use an Auto-Attendant to filter calls."Press 1 for Sales"might go to the owner,and"Press 2 for Billing"might go to a part-time accountant.It makes the company look organized and saves everyone time.
Secret 3:Free Inter-Office Calling
If you have a partner working from home and you are in the office,you shouldn't pay for mobile minutes to talk.Smart offices link their devices through a Redstone network,making all internal calls 100%free,regardless of where the staff is located.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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