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Enhancing the Guest Experience
In the hospitality industry,the guest room phone is more than just a tool for calling the front desk;it’s a portal for room service,wake-up calls,and emergency assistance.Many US hotels are still using analog wiring that is decades old.Redstone Systems offers a way to modernize these systems without the massive cost of ripping out old cables.
Seamless Integration with Hotel Software
Our systems are designed to talk directly to your Property Management System(PMS).When a guest checks in,the phone in their room is automatically activated with their name.When they check out,the system can automatically clear their voicemail and post any long-distance call charges to their final bill.This automation saves your front desk staff hours of manual work every week.
Reliable and Professional Service
Beyond basic calls,modernizing your hotel’s telephony allows for automated services like"Maid Status"updates.Housekeeping can dial a simple code on the room phone to let the front desk know a room is ready for the next guest.This speeds up the check-in process and keeps your operations running smoothly.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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