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Schools and universities have unique communication needs:they must connect staff across classrooms,offices,and campuses,facilitate parent-teacher communication,and ensure fast,reliable emergency alerts.Traditional phone systems often fall short—they’re inflexible,expensive,and unable to handle the diverse needs of educational institutions.Redstone IP-PBX systems,part of the REX Series,are designed to solve these challenges,offering a secure,scalable,and user-friendly communication solution for education.
First,Redstone IP-PBX systems support the large,distributed workforces of schools and universities.A K-12 school can use the REX 50 to connect teachers,administrators,and support staff(e.g.,nurses,custodians)across classrooms and offices,while a large university can deploy the REX 8000 to link multiple campuses,lecture halls,and research centers.The systems support IP extensions,so each staff member can have a dedicated phone—whether in a classroom,office,or even a remote location(like a teacher working from home).This ensures staff can communicate quickly—for example,a principal can call a teacher to share an important update,or a nurse can alert administrators about a student emergency.
Parent-teacher communication is simplified with Redstone’s IP-PBX.The multi-level IVR lets parents call the school and route themselves to the right teacher or department—“Press 1 for Elementary School Teachers,Press 2 for Middle School,Press 3 for the Front Office.”This eliminates the need for a receptionist to transfer every call,saving time and reducing wait times for parents.The system also supports call forwarding,so teachers can forward calls to their mobile phones via the NewLync app when they’re out of the classroom(e.g.,at a meeting or on a field trip).This means parents can reach teachers even when they’re not at their desks,fostering better home-school communication.
Emergency alert capabilities are a critical feature for education.Redstone IP-PBX systems can integrate with school emergency systems to send instant alerts via voice calls,text messages,or even PA system integration.In the event of a lockdown,fire,or severe weather,the system can automatically call all staff phones,send text alerts to parents,and broadcast instructions over the PA system.For example,a high school using the REX 200 can trigger an emergency alert that calls every classroom phone,plays a pre-recorded lockdown message,and sends a text to parents informing them of the situation.This speed and reach can save lives and keep everyone safe.
Cost-effectiveness is important for educational institutions,which often operate on tight budgets.Redstone IP-PBX systems eliminate the need for expensive analog phone lines,using existing internet connections to make calls.The REX 20,for example,uses just 9W of power,reducing energy costs for small schools.Larger systems like the REX 1000-A offer scalability,so universities can start with the capacity they need and add extensions as they grow—avoiding upfront costs for unused features.Over time,these savings let schools and universities invest more in educational resources,like textbooks or technology for classrooms.
Security is a top priority for education,where student and staff data must be protected.Redstone IP-PBX systems encrypt all calls and data using TLS/SRTP/HTTPS/SSH protocols,ensuring that sensitive conversations(e.g.,discussions about student behavior or grades)remain confidential.The systems also include access authorization controls,so only authorized staff can access certain features—for example,restricting emergency alert capabilities to administrators.This compliance with privacy regulations like FERPA(Family Educational Rights and Privacy Act)keeps schools and universities out of legal trouble.
Integration with educational tools enhances the value of Redstone’s IP-PBX.The systems offer open API interfaces,allowing connection with student information systems(SIS)like PowerSchool or Canvas.When a parent calls to ask about their child’s grades,the system can pull up the student’s record from the SIS,letting the staff member provide accurate,up-to-date information.Integration with calendar tools also lets teachers schedule parent-teacher conferences via the IP-PBX,sending automated reminders to both parents and teachers.
In summary,Redstone IP-PBX systems are the perfect communication solution for schools and universities.Their capacity,parent-teacher features,emergency alerts,cost-effectiveness,security,and integration capabilities meet the unique needs of education,helping institutions keep staff connected,parents informed,and everyone safe.For educational institutions looking to upgrade their communication systems,Redstone’s REX Series delivers.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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