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Small teams—such as startups,local shops,or independent professionals—need an IP-PBX system that delivers essential communication features without the high cost of enterprise-grade solutions.The Redstone REX 20 IP-PBX is designed to meet this need,offering a cost-effective,user-friendly system that supports small teams’daily communication while keeping expenses low.
Cost-effectiveness is the REX 20’s biggest advantage.The system has a low upfront cost,making it accessible for small teams with limited budgets.Additionally,it uses just 9W of power—significantly less than larger IP-PBX systems—reducing monthly energy bills.Over time,these savings add up,making the REX 20 a budget-friendly choice for small businesses.Unlike traditional phone systems that require separate lines for each employee,the REX 20 uses IP technology to support up to 50 users with a single internet connection,eliminating the need for expensive analog line rentals.
Despite its low cost,the REX 20 delivers essential communication features.It supports up to 50 IP extensions,allowing each team member to have their own extension for internal calls.This is ideal for small teams that need to collaborate on projects—such as a startup with 10 employees,where developers,sales staff,and admins can call each other for free.The system also includes 4 FXS/FXO ports,enabling connection to analog devices like traditional phones,fax machines,or modems.For example,a local bakery can use an analog phone at the front counter for customer orders and a fax machine to receive supplier contracts—all connected to the REX 20.
Basic call management features are included with the REX 20,making it easy for small teams to handle incoming and outgoing calls.It supports call forwarding,voicemail,and caller ID—essential for small businesses that need to stay connected with customers.For example,a freelance graphic designer can forward calls to their mobile phone when meeting with clients,ensuring they don’t miss important inquiries.The system also supports call waiting,so team members can handle multiple calls without missing a connection—useful for small customer support teams.
The REX 20’s compact design is perfect for small offices or home-based businesses.It has a small footprint,measuring just 35x203x136 mm,so it can fit on a desk or in a small server closet—no need for dedicated rack space.This is a big plus for small teams working in tight spaces,such as a co-working office or a home-based startup.
Integration with Redstone’s NewLync app adds flexibility for small teams with remote workers.The app turns smartphones and tablets into mobile extensions,allowing remote employees to make/receive work calls,access voicemail,and join video calls from anywhere.For example,a small marketing team with a remote copywriter can use the NewLync app to include the copywriter in team meetings,ensuring everyone is aligned on project goals.This flexibility supports hybrid work models,which are increasingly common for small teams.
Easy management is another benefit of the REX 20,particularly for small teams with no dedicated IT staff.The system is designed to be user-friendly,with a simple web-based interface that allows team leaders to add new users,set up voicemail,and configure call forwarding—no technical expertise required.Redstone also offers support for the REX 20,so small teams can get help with setup or troubleshooting if needed.Additionally,the system supports multi-brand IP phone plug-and-play,meaning teams can use affordable IP phones from brands like Yealink or Polycom without compatibility issues.
Security features are included to protect small teams’communication.The REX 20 uses Linux,a stable and secure operating system,reducing the risk of cyber threats.It also supports basic encryption for voice calls,ensuring that sensitive conversations(e.g.,client discussions,financial planning)remain confidential.For small teams handling customer data—such as a local accounting firm—this security is essential for building trust with clients.
In summary,the Redstone REX 20 IP-PBX is a cost-effective,user-friendly solution for small teams.Its low cost,low power consumption,essential features,and compact design make it ideal for startups,local businesses,and independent professionals.For small teams looking to enhance communication without breaking the bank,the REX 20 delivers the value and functionality required.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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