Current Location ：
Small and medium-sized businesses(SMBs)play a vital role in the global economy,and their success often depends on efficient and cost-effective communication.SMBs need a communication system that can handle their daily call volume,support remote work,and integrate with their existing business tools–all without breaking the bank.The Redstone REX 50 IP-PBX is specifically designed to meet these needs,making it an excellent choice for SMBs looking to boost their communication capabilities.
The Redstone REX 50 IP-PBX is built to support up to 140 users,which is perfect for SMBs with growing teams.It offers a maximum of 128 IP extensions,allowing each employee to have their own dedicated extension for internal communication.Additionally,it supports up to 140 IP trunks,ensuring that the system can handle incoming and outgoing calls efficiently,even during busy periods.With a maximum of 30 concurrent calls,the REX 50 ensures that multiple employees can be on calls with clients,suppliers,or colleagues at the same time without any delays or call drops.
One of the standout features of the REX 50 is its support for 12 FXS/FXO ports.These ports provide flexibility,allowing SMBs to connect analog devices such as traditional phones,fax machines,and modems.This is particularly useful for SMBs that still rely on analog equipment but want to transition to a more modern IP-based communication system.The REX 50 acts as a bridge between old and new technology,making the transition smooth and hassle-free.
In terms of design,the REX 50 has a compact desktop form factor with dimensions of 41x286x161 mm.This small size means it can fit easily into SMB offices with limited space,whether it’s a small server room or a desk in the IT department.It also has a low power consumption of 18W,helping SMBs reduce their energy costs over time–a small but significant saving that adds up over the years.
The REX 50 is packed with advanced features that enhance communication and collaboration for SMBs.It integrates with Redstone’s NewLync app,which enables mobile and PC extensions.This means that employees can make and receive calls using their work number on their smartphones or computers,whether they’re working from home,traveling,or on-site at a client’s location.The NewLync app also supports video calls and instant messaging,making it easy for remote teams to collaborate and stay connected.
Call recording is another valuable feature of the REX 50.SMBs can use this feature to record important client calls for training purposes,quality control,or compliance.It’s easy to set up and manage,and recordings can be stored locally or in the cloud(depending on the setup),ensuring that important data is safe and accessible when needed.
Multi-level IVR(Interactive Voice Response)is also included with the REX 50.This feature helps SMBs handle incoming calls more efficiently by routing callers to the right department or employee without the need for a human operator.For example,a customer calling about a product inquiry can be directed to the sales team,while a support request can be sent to the customer service department.This not only saves time for employees but also improves the customer experience by reducing wait times.
The REX 50 is designed to be easy to manage,even for SMBs with limited IT resources.It supports Redstone’s Unified Management System(UMS),which allows IT teams to centrally monitor and manage the IP-PBX system from a single interface.This includes tasks like adding new users,configuring extensions,troubleshooting issues,and performing software updates.The UMS is user-friendly,with a simple dashboard that provides real-time insights into the system’s performance,making it easy to identify and resolve any problems quickly.
Security is a top priority for SMBs,and the REX 50 doesn’t disappoint.It is built on the Linux operating system,which is known for its stability and security.The system supports encryption protocols to protect voice and data transmission,and it includes features like access authorization and permission control to prevent unauthorized use.This ensures that SMBs’communication and sensitive business information remain safe from cyber threats.
In conclusion,the Redstone REX 50 IP-PBX is a cost-effective,reliable,and feature-rich communication solution for SMBs.With its support for up to 140 users,flexible analog connectivity,compact design,advanced features like mobile extensions and call recording,and easy management,it helps SMBs boost their communication efficiency,support remote work,and improve customer service.For SMBs looking to take their communication to the next level,the REX 50 is an excellent investment.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
For more information about Redstone, You can follow us on Facebook, Linkedin, and Youtube to be the first to get the latest news.
