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Many financial institutions rely on legacy PBX systems(e.g.,NEC SV9100,Avaya CM,Cisco CUCM)that are reliable but lack modern features.Replacing them outright is costly and risky,but integration with VoIP systems offers a middle ground.
Why Integration Matters
Legacy systems often can’t support mobile integration,cloud connectivity,or advanced analytics—key for modern banking.Integration lets firms retain existing hardware(phones,wiring)while adding VoIP capabilities like video conferencing,CRM integration,and global scalability.
Redstone’s Compatibility Approach
-Standardized Protocols:Support for SIP,MGCP,and E1/T1 interfaces ensures NewLync 2.0 works with NEC,Avaya,and Cisco systems.
-Phased Migration:Connect VoIP as a parallel system,gradually shifting users to the new platform without downtime.For example,Shanghai Stock Exchange integrated NewLync 2.0 with Huawei U1981 during their transition,maintaining service continuity.
-Terminal Support:NewLync 2.0 registers with existing IP phones(e.g.,Cisco 7941,Avaya 9640G,NEC DT700),avoiding hardware replacement costs.
-Open APIs:Integrate with legacy call centers,CRM,and OA systems via RESTful APIs,ensuring workflows remain uninterrupted.
By prioritizing compatibility,financial institutions can modernize at their own pace—reducing risk and maximizing ROI on existing infrastructure.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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