Current Location ：
Hotels face a critical choice:cloud or on-premise communication systems?Cloud offers flexibility and lower upfront costs;on-premise provides control and reliability.Redstone’s hybrid solutions eliminate this trade-off,blending the best of both to meet diverse hotel needs.
Cloud services handle variable demands.Redstone’s NewLync 2.0 cloud platform manages mobile extensions,video conferencing,and AI tools(like the AI Telephone Butler)—features that scale up/down with seasonal demand.A beach resort uses cloud video conferencing to add 500 staff during peak season,then scales back in winter—paying only for what they use.
On-premise hardware ensures core reliability.Critical systems(IP-PBX,emergency broadcasts)run on-site with Redstone’s REX series,avoiding cloud outages.A hospitaliy chain with 20 properties uses on-premise REX 500 systems for voice calls,ensuring service even if the cloud goes down.
Seamless integration connects both worlds.Hybrid hotels use Redstone’s UMS platform to manage cloud and on-premise tools from one dashboard.Calls flow between cloud mobile extensions and on-premise desk phones without lag,and data syncs in real time(e.g.,cloud AI-CEM analyzing on-premise call logs).A city hotel reported“zero friction”between systems,with staff barely noticing the hybrid setup.
Cost optimization balances investment.Hotels pay for on-premise hardware for core needs(e.g.,REX 200 for 200 rooms)and add cloud features(e.g.,AI-CEM)as subscriptions—avoiding overspending on unused capacity.A boutique hotel saved 40%by using this mix vs.an all-cloud or all-on-premise setup.
Disaster recovery is enhanced.Hybrid systems use cloud backup for on-premise data and on-premise fallback for cloud services(via EGW50).During a regional internet outage,a resort’s on-premise REX 8000 kept phones working,while cloud data remained safe in off-site servers.
Customization fits hotel size.Small hotels might use“on-premise core+cloud extras”(e.g.,REX 200+cloud AI).Large chains opt for“cloud management+on-premise per property”(e.g.,UMS cloud+REX 8000 on-site).This flexibility lets every hotel find its perfect mix.
In summary,Redstone’s hybrid solutions let hotels stop choosing between cloud and on-premise.By blending scalability,control,and reliability,they deliver a communication system that adapts to changing needs—without compromises.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
For more information about Redstone, You can follow us on Facebook, Linkedin, and Youtube to be the first to get the latest news.
