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Healthcare & Senior Care POTS Replacement

Healthcare POTS Replacement

Keep patient emergency calling
connected when it matters most.

A resident or patient uses a familiar bedside phone. The care team receives the call through a path designed to survive an IP outage.

KEEP THE BEDSIDE PHONE. REPLACE THE LINE.
Patient safety
Emergency call survives IP outage
Care team answering
Nurse station receives the call
PSTN/cellular backup
Dual-path reliability

Why Healthcare and Senior Care Need POTS Replacement

Patient emergency calling depends on analog bedside phones and nurse station connectivity. When carriers retire copper, the call path must survive.

Carrier Change

Copper Lines Being Retired

Healthcare facilities and senior care homes lose their analog bedside phone connection path when carriers retire copper lines.

Patient Safety

Emergency Calling Path

Patients and residents use familiar bedside phones for emergency calling. The care team must receive the call even when IP is down.

Survivable Path

PSTN/Cellular Backup

The care team receives the call through a path designed to survive an IP outage via PSTN or cellular backup.

How the Redstone Solution Works

The patient uses a familiar bedside analog phone. The Redstone gateway routes the call to the care team, with PSTN/cellular backup when IP is unavailable.

Patient / Resident
Bedside phone
Analog Phone
Existing device
Redstone Gateway
FXS interface
PSTN / Cellular
Failover path
Care Team
Nurse station

What Must Be Preserved

Healthcare emergency calling workflows have specific requirements that must continue to work after POTS replacement.

Bedside emergency calling
Nurse station receiving
PSTN/cellular failover
911 emergency path
Multi-site deployment Redstone connects multiple nursing homes through a central platform. The Zodia Cloud Platform integrates RDMS, Billing Management, IP PBX, and nurse station connectivity with 911 emergency support.

Real-World Scenario

See how the Redstone solution applies in a real deployment environment.

Designed for Your Environment

The Redstone gateway integrates seamlessly with your existing infrastructure. No device replacement, no workflow change — just a modernized connection path with reliable backup.

Existing equipment retained
Dual-path reliability
Quick deployment
Code compliant
Redstone POTS replacement deployment

A Lower-Disruption Alternative

The right path depends on the facility, patient calling model, and the care team workflow.

Complete System Replacement

Rip-and-replace approach

  • Replace all bedside phones
  • New nurse station equipment
  • Patient retraining on new devices
  • Facility disruption during transition
  • Higher upfront investment

Redstone POTS Replacement

Keep the phone. Replace the line.

  • Use existing bedside analog phones
  • No device modification needed
  • PSTN/cellular backup when IP is down
  • 911 emergency path preserved
  • Lower cost, faster deployment

Validate the Emergency Calling Workflow

Acceptance should confirm the patient can reach the care team through both primary and backup paths.

Patient dials from bedside phone
Nurse station receives the call
PSTN/cellular failover activates
911 emergency path tested
Caller ID and room number transmitted
Audio quality verified
Multi-site connectivity confirmed
Network and power-failure handling

The Continuous Value Path

POTS replacement is only the first step. The same platform can later support remote patient monitoring, care analytics, and unified communications.

PHASE 1

Endpoint Reuse

Retain existing bedside phones
Replace only the connection path

PHASE 2

Platform Upgrade

Connect IP communications
Multi-site centralized management

PHASE 3

Smart Care

Remote patient monitoring
Care analytics and reporting

KEEP THE DEVICE → REPLACE THE LINE → PROTECT THE EMERGENCY CALL

Keep the Bedside Phone.
Replace the Line.

Talk to Redstone about a survivable POTS replacement for your healthcare and senior care emergency calling systems.

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