Financial communication systems—VoIP,video conferencing,and messaging—are frequent targets for cyberattacks.Regular security audits are critical to identifying vulnerabilities before they’re exploited.Here’s how to conduct an effective audit.
Step 1:Define Scope and Objectives
Clarify what you’re auditing:
-Systems:VoIP servers,gateways,UC platforms(e.g.,Redstone NewLync 2.0),and endpoints(phones,softclients).
-Risks:Focus on high-impact threats(call interception,data breaches,regulatory non-compliance).
-Regulations:Align with standards like PCI DSS(payment calls),ISO 27001,and region-specific rules(e.g.,GDPR).
Step 2:Assess Network and Access Controls
-Port Security:Check for open default ports(e.g.,SIP 5060),which are easy targets.Redstone lets you customize ports to avoid this.
-IP Whitelisting:Verify that only authorized IPs can access admin interfaces.Audit logs to spot unauthorized access attempts.
-Authentication:Ensure multi-factor authentication(MFA)is enabled for admin accounts and that passwords meet complexity requirements.
Step 3:Evaluate Encryption and Data Protection
-In-Transit Encryption:Confirm TLS 1.3(signaling)and SRTP(voice)are active—no unencrypted calls should occur.
-Storage Encryption:Check that recordings are encrypted(AES-256)and that only authorized users can access them.
-Data Sovereignty:Ensure data isn’t stored in regions violating regulations(e.g.,EU data in the U.S.without GDPR safeguards).
Step 4:Test for Vulnerabilities
-Penetration Testing:Simulate attacks(SIP floods,call interception)to identify weak points.Redstone’s SBCs(session border controllers)are designed to block such attacks—verify they’re configured correctly.
-Software Updates:Check that all systems(servers,gateways,endpoints)have the latest patches.Outdated firmware was responsible for 60%of financial breaches in 2023(IBM report).
Step 5:Review Compliance and Audit Trails
-Recording Compliance:Confirm retention periods match regulations(e.g.,7 years for MiFID II)and that recordings are unaltered.
-Audit Logs:Ensure logs track all actions(calls,admin changes)and are stored securely for 1+years.Redstone’s UMS automates log management.
Step 6:Remediate and Monitor
-Fix Critical Issues First:Prioritize vulnerabilities like unencrypted calls or open ports.
-Update Policies:Revise access controls,encryption standards,and update procedures based on findings.
-Continuous Monitoring:Use tools like Redstone’s intrusion detection system to spot threats in real time.
By conducting regular audits,financial institutions turn security from a one-time project into an ongoing process—protecting sensitive data,maintaining compliance,and preserving customer trust.
Redstone Systems, Inc. founded in Delaware, USA in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems will begin to return to the North America market with its self-developed brand.
Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs).
With advanced technology in digital signal processor (DSP), speech coding and speech processing, as well as efficient operational tools such as cloud remote management, auto provisioning, Redstone gateways are widely used in markets of enterprise communications, cloud communications, call centers, operators’ IMS/SIP trunks, bringing users friendly, efficient and reliable communication experience.
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