REX200 for Hotel PABX to VoIP
Update Time：2023-09-07
Customer Background
1.Deployed an REX200 IP PBX, and RGW8 VoIP Gateway, and IP phones for system upgrade.
2.Provide multi-level, multi-lingual, personalized voice welcome message to enhance the hotel brand image and improve customer experience.
3.Provide unified hotel voice communication functions such as wake-up call, call recording, and billing.
4.Support access to IMS and realize the fiber-optic transformation.
5. Fully utilize original hotel telephone equipment's and protect hotel original assets.
Customer Value
1.Utilize customers old analog phones, saving investment cost
2.Reduced telephone communication cost
3.Improve the hotel communication efficiency
4.REX200 IP PBX could use for max 496 extensions, easy for the hotel’s future expansion and multiple hotels building networking.
An independent middle-sized hotel located in Shanghai China, with 300 rooms on multi-floors, were using a old PABX system, which has frequent break down, effecting the hotels daily communication and the customer experience.
The hotel IT requires a new system that allow migrate to the Carrier IMS network, at the same time keep hundreds of original analog phones.
Redstone Solution1.Deployed an REX200 IP PBX, and RGW8 VoIP Gateway, and IP phones for system upgrade.
2.Provide multi-level, multi-lingual, personalized voice welcome message to enhance the hotel brand image and improve customer experience.
3.Provide unified hotel voice communication functions such as wake-up call, call recording, and billing.
4.Support access to IMS and realize the fiber-optic transformation.
5. Fully utilize original hotel telephone equipment's and protect hotel original assets.
Customer Value
1.Utilize customers old analog phones, saving investment cost
2.Reduced telephone communication cost
3.Improve the hotel communication efficiency
4.REX200 IP PBX could use for max 496 extensions, easy for the hotel’s future expansion and multiple hotels building networking.
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